Delivery & Returns
PRINT ONLY ORDERS:
Prints are board backed and cellophane wrapped, prior to flat packing in rigid board packaging.
MOUNTED PRINT ORDERS:
Prints are board backed and mounted in white mounts, ready for framing, and cellophane wrapped prior to flat packing in rigid board packaging.
We are able to offer a ‘Bespoke Framing Service’ for local delivery only – within a radius of 10 miles of Lancaster. We offer a choice of 3 quality frames: hand limed white wood, light oak and matt black for a more contemporary look. Prints will be framed to order and hand delivered by us within 10 working days. If you prefer to collect from us, please let us know.
*If you would like us to frame your order and live locally, please telephone us or email for a quote.*
All box canvases are made to order and delivered by courier in 10 working days.
We aim to send out all unframed and mounted prints within 5 – 7 days but delivery could take up to 10 days. If you require an item sooner than this, please contact us directly to check if this possible.
We will let you know if there will be a delay, offering either to keep the goods on back order or refund you. Unframed and mounted prints will be sent out with Royal Mail. Framed pictures and canvases are sent via courier and will require a signature.
All prices are inclusive of postage for UK orders only. Please contact us if you are ordering from overseas for a postage quote.
We can only post unframed prints overseas. These will be rolled in a cardboard tube or flat packed in rigid board, depending on the size of the print. Please contact us for a postage quote prior to placing your order.
We hope you will be happy with your purchase, however if you are not please notify us within 7 days by telephone or email.
In the event of the goods ever being damaged or faulty we will cover all costs of postage and either refund or exchange the goods.
Please do not hesitate to contact us about any queries you may have on 01524 805609 or by email at firstname.lastname@example.org